Terms & Conditions
These are the terms and conditions of sale of Hillarys Blinds Limited trading as web-blinds.com. Please read them before you order from us.
We may change these terms from time to time. Please check them before you make another purchase.
1.1 In these conditions:
1.1.1 "Contract" means tfhe contract, comprising these conditions, for supply of Goods;
1.1.2 "Consumer" means any customer who is purchasing outside the course of his or her business or trade;
1.1.3 "Order" means the order through the relevant page on the Website by you for the Goods accepted by us in our Order Confirmation;
1.1.3 "Order" means the order through the relevant page on the Website by you for the Goods accepted by us in our Order Confirmation;
1.1.4 "Order Confirmation" means our email to you confirming the Order;
1.1.5 "you" / "your" mean the Consumer submitting an order for Goods;
1.1.6 "Goods" means the blinds, window furnishings or other products to be supplied by us as noted in the Order;
1.1.7 "Ready Made Goods" means [Goods where we do not require the measurements noted in condition 2.4 from you];
1.1.7 "we"/"us"/"our" mean Hillary's Blinds Limited trading as web-blinds.com, a company registered in England with number 1196432, registered office, Unit 2 Churchill Park, Private Road No 2, Colwick, Nottingham, NG4 2JR and registered for VAT purposes with number ;
1.1.8 "Website" means www.web-blinds.com.
1.2 These conditions:
1.2.1 will apply to all your purchases of Goods from us through the Website;
1.2.2 may only be changed in a document signed by one of our directors; and
1.2.3 form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.
1.3 Any omission or error on the Website, in any sales literature, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability.
1.4 By accepting the Contract you are confirming that you are a Consumer.
1.5 The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.
2 Your Order for the Goods
2.1 The Order shall be as set out in our Order Confirmation. The Contract for the purchase by you and sale by us of the Goods shall be formed upon the later of the time upon which we send our Order Confirmation or the receipt by us of payment in full from you for the Goods. Once the Contract has been formed with you we will file it in electronic or paper copy for our records.
2.2 We regret that we cannot accept Orders for Goods to be delivered to addresses outside of the United Kingdom or Ireland. We may terminate any Contract without liability to you where the delivery address is outside the United Kingdom or Ireland.
2.3 As the Goods which you order are manufactured according to the measurements you provide in your Order it is very important that your measurements are accurate. We cannot accept the return of the Goods by reason of the measurements provided being incorrect. You are advised to read the How to Measure and How to Fit pages of our website or call our enquiry line on 0845 604 9611 if you live in the UK or 1890 995009 if you live in Ireland or contact us by email on email@example.com if you would like guidance on how to take the required measurements accurately.
2.4 In relation to the "Design your own blind" functionality on the Website:
2.4.1 where you have provided any text and/or images to us you warrant to us that you own the copyright in relation to any such text and/or images or have the permission of the copyright owner to use it; and
2.4.2 subject always to condition 4.2, any estimated timescales for delivery of personalised Goods can only be met once the proof (of the design of the Goods required by you) is approved by You. Any delays will result in a delay in delivery.
3 Price and payment
3.1 The price for the Goods is stated on the Order section of the Website. All prices are inclusive of the cost of VAT but are exclusive of the cost of delivery, which cost will be noted on the Order section of the Website and will be charged to you accordingly.
3.2 Payment of the purchase price for the Goods is due before any delivery by us of the Goods.
4 Delivery of the Goods
4.1 We will deliver the Goods to the place noted in the Order.
4.2 Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only and we will not be liable to you for any loss or damage sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.
4.3 If you breach your obligations set out at in Contract generally, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.
5 Warranties for the Goods Subject to conditions 2.3, 5.2, 5.3 and 5.4:
5.1 We warrant that the Goods will be free from defects in material and workmanship for a period of 12 months from delivery of the Goods to You.
5.2 Should any defect in material or workmanship occur within the relevant warranty period (noted in condition 5.1) after the date of delivery of the relevant Goods, we will arrange with you to examine the Goods and, if the Goods are defective, we shall either repair or replace the defective Goods free of any charge for labour or materials (always providing that the Goods have not been subject to any mis-use or modification).
5.3 The warranties provided in this condition 5 shall not apply where: the relevant fault or defect has been caused by your misuse, fitting and/or neglect of the Goods or by accidents caused while the Goods are in your possession; and/or in relation to the Goods, the fault or defect was apparent on a reasonable inspection which you did not notify to us within 28 days from delivery or supply by us.
5.4 Whilst every attempt will be made by us to ensure that the Goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the Goods delivered shall not entitle you to reject the Goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation for such variation or change.
5.5 We warrant that Goods covered by our extended guarantee will be free from defects in material and workmanship for a period of 24 months from delivery of the Goods to You subject to conditions 2.3, 5.2, 5.3 and 5.4.
6 Mismeasurement Protection
6.1 Measuring protection is only available on selected blinds and will be clearly offered on those blinds at the time of purchase.
6.2 Measuring protection only provides cover for the blind it was purchased with. It does not cover other blinds ordered at the same time unless these blinds were purchased with measuring protection.
6.3 If you have measured for your blind incorrectly you must let our customer service team know within 28 days.
6.4 Incorrectly measured blinds must be returned to us unused. Our customer services team will explain the returns process when you contact them to let them know about the measuring mistake. We will not begin making your replacement blinds until the original blind has been returned.
6.5 Your replacement blinds must be the same as the original blinds. So it must be the same type, fabric and colour blind. Only the size will be different.
6.6 Additional costs will apply if the replacement blind is more expensive. We will credit you if the replacement blind is cheaper.
6.7 Measuring protection can only be used once against the original order.
7 Limitation of liability
7.1 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for:
7.1.1 any losses which are not foreseeable by both parties when the Contract is formed arising in connection with the supply of Goods or their use by you;
7.1.2 any losses which are not caused by any breach by us;
7.1.3 business or trade losses (including, without limitation, loss of profits, loss of goodwill, loss of business and loss of reputation); or
7.1.4 any failure by you to give us correct measurements for the Goods (see condition 2.4 above).
7.2 Subject to condition 7.3, our entire liability in connection with the Contract will not exceed the purchase price of the Goods in question.
7.3 Nothing in this Contract excludes or limits our liability for:
7.3.1 death or personal injury resulting from our negligence or that of our employees or sub-contractors;
7.3.2 liability for damage to property or injury to persons under the Consumer Protection Act 1987;
7.3.3 fraud; or
7.3.4 any other matter that we cannot by law exclude or restrict.
8 Your right to cancel your Order for Ready Made Goods
8.1 Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the Contract for the purchase of any of Ready Made Goods within 7 working days of delivery. A working day is any day other than weekends and bank or other public holidays. We will be happy to exchange the Ready Made Goods or provide you with a full refund provided that, where delivery has taken place, you have returned the Ready Made Goods to us in the same condition that they were delivered. This right of return is in addition to any other rights, warranties or conditions available to you.
8.2 If you exercise your right of cancellation after the Ready Made Goods have been delivered to you, please call our Customer Services department on 0845 604 9611 so they can send you an official returns form, and the address for you to send the curtains back to our manufacturer. Please send the Ready Made Goods securely in the original packaging.
8.3 We regret that we cannot accept the return of any Goods other than Ready Made Goods under this condition 8.
9 Delay or failure to perform
9.1 We shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including, without limitation: an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.
10.1 No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.
10.2 Each provision of this Contract shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of this Contract and the remainder of the provision in question shall continue in full force and effect.
10.3 As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, under the Sale of Goods Act 1979 we have to supply goods to you which are fit for their purpose). It is important for you to know that nothing in these terms affects these statutory rights.
10.4 The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.
10.5 Any communication to Hillarys should be addressed to Customer Services, Hillarys Blinds Limited trading as web-blinds.com, Colwick Business Park, Private Road No 2, Colwick, Nottingham, NG4 2JR.
- Goods that are damaged in transit must be reported to the driver from the transit company at the time of delivery and to Web-blinds within 6 working days of the actual delivery date
- Faults that are not evident during a reasonable inspection upon receipt of goods must be reported to Web-blinds within 3 months of the delivery date
No longer required
If a Velux blind is no longer required returns will be accepted when the following conditions are met:
- Web-blinds must be contacted within 3 months after the delivery.
- Please note that when returning goods that are no longer required, both the goods and the packaging must be in perfect condition.
Cadbury Twitter Retweet Competition Terms and Conditions
By entering into this Competition, Participants agree to be bound by the following terms and conditions.
To be eligible for entry into the Competition, Participants must follow Web-Blinds (@WebBlinds) on Twitter and retweet one of the Cadbury chocolate tweets.
Anyone who already follows Web-Blinds on Twitter simply needs to retweet a Competition tweet to enter.
The competition is open to all residents of the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) and the Republic of Ireland aged 18 and above (“Participants”). The Competition is not open to employees and relatives of Web-Blinds or anyone connected with the running of this competition.
The Competition closes at 11.59pm on Friday 6th December 2013. Five winners from all the correct entries will be drawn at random on Monday 9th December 2013 and will be announced on the Web-Blinds twitter account on Tuesday 10th December 2013.
The winner will be contacted via a direct message on Twitter and must provide their full details by Friday 20th December in order for the promoter to administer their prizes. The prize will be sent out to the winner after receiving these details. The winner may be used for post-event publicity. The promoter’s decision is final.
If after reasonable attempts the winner cannot be contacted, the promoter reserves the right to offer the prize to another randomly selected winner.
The promoter will only contact you if you are a winner of the Competition. Unsuccessful entrants will not be contacted and no feedback on any entry will be provided.
The winner will receive a giant Cadbury selection box and two chocolate stockings.
No cash equivalents or alternatives will be provided for the prize and the prize is not redeemable for cash.
The promoter reserves the right, with or without cause, to exclude any Participants in this competition or withhold the prize where there has been any violation of these terms and conditions.
In the event of a dispute, the decision of the promoter is final and no correspondence will be entered into. The promoter reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice or compensation.
By participating in this competition, Participants are deemed to give their consent to appear in future publicity materials or other promotional events and activities related to this competition.
Web-Blinds, Colwick Business Park, Private Road No. 2 Colwick, Nottingham, NG4 2JR