Awnings FAQs

We use a high quality acrylic fabric that is excellent at retaining its shape. Folding arms and the frame of the awning are manufactured in white powder coated aluminium

Remove any loose dirt by brushing. We recommend you do this regularly but please be careful not to damage the fabric. For more resilient dirt, sponge the awning using a mild soapy solution. Make sure you rinse well so that soap isn’t left behind on the awning.

All our awnings come with a two year manufacturing guarantee. If you have any problems with your awning please call our customer services team on 0845 604 9611 or email us

Our awnings can be left in place throughout the year. It is also possible to remove your awning from its brackets over the winter months and store it away safely until the weather improves.

We do not currently supply covers for awnings.

Our awnings are manufactured with the controls on the left hand-side. If this is not suitable please call us on 0845 604 9611 or email us

Your awning will be pre-set at a tilt angle of 14 degrees as standard to ensure you achieve maximum standing height. You can alter the tilt if required. Please view our how to fit instructions.

Your awning can be opened as little or as much as the maximum projection will allow. We offer several sizes of awnings offering a size to suit most homes.

Our projections are:

• Width 200cm x Projection 160cm
• Width 250cm x Projection 160cm
• Width 250cm x Projection 190cm
• Width 300cm x Projection 160cm
• Width 300cm x Projection 190cm
• Width 300cm x Projection 220cm
• Width 300cm x Projection 250cm
• Width 350cm x Projection 160cm
• Width 350cm x Projection 190cm
• Width 350cm x Projection 220cm
• Width 350cm x Projection 250cm

We recommend fitting your awning between 250cm and 350cm from the ground. If you wish to fit it lower than this, please ensure you have sufficient headroom when the awning is fully extended.

Any competent diyer will be able to install an awning. Fitting the brackets is a one-person job. You will need more than one person to lift the awning into place as it is heavy.

We supply wall brackets and bolts suitable for fitting into brick.

We will use our own vans and drivers to deliver your awning to your door. Please make sure someone is in to receive the delivery and help our van driver get the Awning off the van.

As we use our own drivers and vans it is very rare for our awnings to arrive damaged. If there is a fault with your awning or if it has been damaged please contact us as soon as possible on 0845 604 9611 or email us

Your awning will be delivered within two weeks of the date you placed your order. We will give you a call to confirm the exact date and timeslot.

A member of our customer service team will contact you once your order has been placed to arrange a convenient delivery date.

Your awning will be made especially for you. Because of this we can only exchange faulty items.