FAQs

It is indeed! With Web-Blinds you can create your own personalised blind by uploading a logo or image. Then once your order arrives, just turn the blind so it faces outwards.

Create a photo blind

We wouldn't recommend this. We have a ready-made blind range, but to ensure the perfect fit we recommend choosing a made-to-measure blind that is made to your exact specifications.

You can order blinds for the sides of your conservatory from Web-Blinds. We've a wide range of designs and colours available, but the most popular styles for conservatories are Vertical blinds, Venetian blinds and Pleated blinds.

If you have a uPVC conservatory you just need to take care to avoid screwing into the sealed unit when fitting your side blinds.

When it comes to blinds for the roof of your conservatory, we recommend you make an appointment with our sister company Hillarys, who offer an expert measuring and fitting service.

Browse Hillarys conservatory blinds

This isn't a service we offer. But if you have a specific look in mind, you can personalise one of our Roller blinds by uploading your favourite image or logo.

Find out how to create a photo blind

Our Wooden Venetian blinds are made from basswood grown in sustainable forests.

We choose basswood as its strength and flexibility make it the perfect choice for Venetian blinds. The wood is kiln dried, which stabilises it, cut into slats then stained in different colours.

Browse our Wooden Venetian blinds

No we don't! We much prefer the contemporary effect created by the sheer fabrics within our Vertical and Roller blind ranges. These offer a lovely modern alternative to traditional net curtains.

Yes, we have a range of blackout linings and dim-out options within our curtains range, which reduce light in your home to help ensure a good night's sleep and prevent any glare on television or computer screens.

Yes we do! Our Roller blinds collection includes a selection of blackout fabrics, while blackout linings are available with our Roman blinds. Our Vertical blind range also includes dim out fabrics for a softer effect. Take a look at the available styles selecting the ‘blackout’ or ‘dim-out’ options in the left hand sidebar.

Yes, our clever Pleated blinds can help to regulate the temperature of your home. They help keep excessive heat out in the summer and also work to keep it any heat in over the winter.

Browse our pleated blinds

The maximum width for our 50mm Wooden Venetian blinds is 242cm.

The control mechanism depends on the type of Roman blind you choose.

• Our unlined Roman blinds come with a cord and cleat mechanism
• Our Roman blinds with a blackout lining come with a side winder mechanism and the choice of different coloured chains
• Our Roman blinds with a standard lining come with either a cord and cleat or side winder mechanism.

If you want a Roman blind with a standard lining and a side winding mechanism, choose a deluxe headrail.

Browse our Roman blind collection

Yes we do! We also have a selection of Teflon coated and PVC fabrics available in our Roller and Vertical blind ranges. These can easily be wiped clean, so are the perfect options for kitchens and bathrooms.

Yes – it’s easy! Just upload your favourite photographs to be printed onto a standard or blackout Roller blind.

Find out how to create a photo blind

Yes, child safety devices are sent out with every order to ensure that any cords or chains are kept out of reach of little hands. To prevent children from climbing up on the window sill, it's also best to keep any beds, cots or furniture away from the window. Our Venetian or Pleated blinds in PerfectFit frames are a great choice for children's rooms, as they neatly click into place between the glazing and beading of uPVC windows. Because the blind becomes an integral part of the window, there is no need for control cords or chains.

Shutters are louvered panels fixed inside windows and patio doors. They are believed to have originated in Ancient Greece and were later used in stately colonial properties. Today they are ideally suited to both period and contemporary homes.

No - while our shutters are extremely durable, they have been designed to be fitted internally.

No, we only sell made-to-measure shutters as all window and door recesses are different. This means accurate measuring is required, with the help of our handy video and step-by-step instructions.

This depends upon the look you want to achieve. The styles available are: - Full height shutters These are our most popular type. They cover the whole window for a striking look. - Tier-on-tier shutters These feature two tiers of shutters which operate independently of each other. This means you can open the top set to let some light in, while keeping the bottom set closed for privacy. - Café style shutters These are fitted to the bottom half of your window, for a stylish look that provides privacy while also letting the light in.

Shutters can be fitted on virtually any window. You window style may determine whether your shutters need to be fitted inside or outside the recess. Please consult our handy guide to frame styles for more information.

This depends upon the look you want to achieve. You should consider where in the window you want the shutters positioned and how you would like them to open. Also consider the style of your window, how it opens and any obstacles in the way. Our handy guide to frame styles should help you choose the best option for your home, but if you need any additional advice our customer services team is available on 0845 604 9611.

This depends upon how much light you would like to let into your room. Larger louvres are ideal if you want to let as much light as possible in. They are also a great choice for larger windows. Smaller louvres are perfect if your window is overlooked and privacy is important to you.

Measuring your window for shutters is straightforward, but having some knowledge of DIY is useful. It’s worth taking some time to watch our video and read our step-by-step instructions to ensure you get it right. We’re sure you’ll find these easy to follow, but if you need any additional advice our customer services team is available on 0845 604 9611.

Most windows aren’t, so our measuring instructions and handy video take this into account.

Once you have placed your order, a member of our technical team will contact you by phone to ensure your measurements are accurate and you have made all of the necessary allowances. We just need to double check all the fine details to ensure your shutters will look and fit perfectly when it comes to installing them.

Delivery will take place eight weeks after your order has been confirmed, as traditional cabinet making techniques are used to produce the shutters, and each one is hand finished and built to last. We will contact you by phone to arrange a convenient delivery date once your shutters are complete.

It’s important to take the time getting your window measurements right, as every shutter is carefully made-to-measure. If you have made a mistake when measuring your window, please call our customer services team on 0845 604 9611 to discuss the options available.

The information you provide when you placing your order will ensure that your shutters will be as easy as possible to fit. Having some knowledge of DIY is useful, and you need to be comfortable using an electric drill. Our step-by-step fitting instructions and handy video will help you to fit your new shutters to perfection. We’re sure you’ll find fitting your shutters straightforward, but if you need any additional advice our customer services team is available on 0845 604 9611.

Our sister site, Hillarys, offers a full measuring and fitting service. Your local advisor will visit your home, measure your window and provide you with a free, no-obligation quote. Once you have placed your order, they will then return to carry out the fitting for you.

Yes, all of our shutters come with a three year guarantee. If your shutters arrive damaged or develop a fault within the first three years, please contact our customer service team on 0845 604 9611.

To ensure your shutters continue to look great over the coming years, clean them regularly using a dry or slightly damp, lint free cloth.

• 1. Choose the blind and the fabric you’re interested in
• 2. Click on 'build your blind' and enter your requirements
• 3. Click on the save this quote link
• 4. Log-in or register.
• 5. If you’re not already registered with Web-Blinds, just give us your email address and a password so you can save your quote
• 6. Remember your quote will last for 2 weeks – so you can still buy your blind at the price you saved it at – even if that offer has expired.

Of course! All your need to do is go to your basket in the top right hand corner of the page and click on the name of the fabric. You can then change details such as the size of the blind.

If you’ve changed your order in your shopping basket, make sure you click the update basket button.

If you've found a design you like, just click the 'order free sample' button and we will send this out to you so you can see and feel the fabric in your home.

If you see an error on our website, please let us know so we can look into the problem for you. Just send us an email explaining exactly what has happened. It will also help if you provide us with the name and version of the browser you're using.

There are lots of benefits to creating a Web-blinds account. Once you've registered you will be able to:

• Save quotes for 2 weeks
• Save samples
• Store your window measurements
• Track your orders

Registering will also save you time next time you shop, because we won’t ask for any information you’ve already saved.

Register with Web-Blinds now

Changing your billing address is a quick and straightforward process. Just follow these simple steps:

• 1. Go to the log-in page
• 2. Enter your login details
• 3. Select 'update my details'
• 4. Select 'my addresses' and change your current billing address using the 'add new address' button
• 5. Click save address

Adding a new address to your account is quick and simple. You will need to register with Web-blinds first, then follow these straightforward steps:

• 1. Enter your log-in details
• 2. Select 'my addresses'
• 3. Click the 'add a new address' button
• 4. Enter your details
• 5. Click 'save address'

Yes, as well as the UK, we also delivery to Ireland. Simply input your address at the checkout to receive a range of delivery options.

If you have ordered a ready-made blind or curtain we will be happy to refund this as long as it is returned in the original condition.

Unfortunately, because our made-to-measure blinds, curtains and shutters are custom-made to your exact requirements, we can’t offer a refund or return unless the item is faulty. To prevent any mistakes, please take care when putting in your measurements, and check your confirmation email when you receive it to make sure the order details are correct.

Optional mismeasurement insurance is also available on most blinds, where for just a small charge we promise to replace a blind completely free of charge if you make a mistake with your measuring.

All of our blinds come with a 12-month guarantee. If your blind arrives damaged or becomes faulty within the first 12 months, just email us or contact our customer service team on 0845 604 9611 if you live in the UK or 1890 995009 if you live in Ireland. They will be happy to help.

For more information, take a look at our refunds and returns page

We'll be happy to change your order after it has been submitted, provided we've not started making your blinds, curtains or shutters.

If you do want to make a change, call us right away on 0845 604 9611 if you live in the UK or 1890 995009 if you live in Ireland or email us

We cannot guarantee an exact delivery time, but a range of delivery options are available at the checkout:

• Standard deliveries will arrive Monday to Friday between 7:30am and 5:30pm.
• AM deliveries will arrive Monday to Friday between 7:30am and 12 midday.
• Saturday deliveries will arrive between 7:30am and 12 midday.

In general, you will need to be sure where you would like the control side to be when you place your order. With Vertical blinds though it doesn’t matter if you change your mind once you've made your order, as –they have a reversible headrail. This means you can change the control side when you reveive your blind.

The Allen key should be in the same box as the louvres. If you can’t find it, or you misplace it, just call our customer services department on 0845 604 9611 if you live in the UK or 1890 995009 if you live in Ireland or email us and we’ll send you a new one.

Wood is a natural product, so each Wooden Venetian blind is beautifully unique. The grain can vary between each slat and there may be lovely features like pin knots, tiger striping, burl figures and mineral deposit.

Samples only give you an idea of what your Wooden Venetian blind will look like as your finished blind will always have its own variations, which creates a gorgeous unique indivdual effect.

If you don't like these natural characteristics, we would recommend wood effect Venetian blinds which have a neat and uniform appearance.

We try our very hardest to make sure the colour of the blind shown on our website is the exact colour of the blind you get, but there might be some slight variations. For this reason, we always recommend ordering a free sample, so you can holt it up to your window and see how it looks in your home.

Registered customers can track their orders online. To do this, simply log-in to your account and select the 'track my order' option.

When you place your order you'll have the opportunity to provide details of a safe place that you're happy for our delivery person to use. Please include a mobile number in the text box by the delivery date in case the driver has any trouble find this place.

If you haven't left any instructions and you're not at home when your blinds arrive, the driver will leave a card and try to delivery once more.

No but if you would like the measuring and fitting done for you, our sister site, Hillarys Blinds, offers a full service from expert local advisors who will come to your home and do everything for you. Visit the Hillarys Blinds website to find out more

As the name suggests, an exact blind will be made to the exact measurements you entered! So if you'd like the blind to go on the outside of your window, this is the option your should choose.

A recess blind is one that you would like to fit within the recess of your window. We make reductions to the measurements you give us to ensure that the blind will fit perfectly withint your window. There's no need to make any adjustments to your measurements as we do all that for you.

Find out how to measure for all types of blind

Our customer services team will be happy to help – they’re experts on giving measuring and fitting advice. Just let them know about the type of window you have and any features which might make a difference, such as protruding handles. Then give our team a call on 0845 604 9611 if you live in the UK or 1890 995009 if you live in Ireland or email us

Yes, step-by-step instructions are included with all of our products to help you fit them in no time at all. You can also download fitting instructions and view handy videos on our website.