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Our privacy policy


Taking care of your personal information is as important to us as it is to you. That’s why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Web-Blinds and its affiliate sites.


Personal Data That We Collect

Web-Blinds collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Web-Blinds uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Web-Blinds. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

Web-Blinds will only send you marketing emails that are most likely to be of interest to you based upon the data we have obtained. This is permitted under the data privacy law as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Web-Blinds and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It’s your right under the UK Data Protection Act to ask for a copy of your information.

We’ll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@web-blinds.com


Or write to:

The Data Protection Officer
Web Blinds
1 Woodborough Road
Nottingham
NG1 3FG

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.

Of course, you can only request information regarding yourself and no other person.

5 Star

As always a great fitting blind that is…

As always a great fitting blind that is easy to put up and is of great quality. Can't fault!

5 Star

Would order again!

"Very easy to order, great price and lots of variety. My blinds look much more expensive than paid for and fit like a glove!"

5 Star

Regular customer

We have used this company several times now and never been disappointed with the service ... Blinds are always accurately...

5 Star

good product

"good product, well priced and delivered quickly"

5 Star

Great quality blinds always delivered when expected.

"Just received my 4th blind from web blinds and very happy with all the Roman blinds I have purchased. Great quality, brilliant...

4 Star

"Good Product

will use again","Great product and quality, easy to fit and use. I didn't get an email to say when they would be delivered, other than that. Great"

5 Star

Superb service even during lockdown

"Superb service even during lockdown. Blinds were ordered, made and despatched all within 10 days. Lovely qualify blinds,...

5 Star

Amazing service great price fab quality…

Amazing service great price fab quality highly recommend

5 Star

Very pleased with my blind

"Very pleased with my blind, perfect colour and well made which is why I always order from Web Blinds. The blind was supposed...

5 Star

Absolutely delighted!

I am very pleased with all aspects from the sample through to the blind being fitted. Good quality product at a very competitive...

5 Star

Excllent service blinds great quality…

Excllent service blinds great quality and fit exact.

5 Star

Just as described

"Just as described, easy to fit. Would benefit from end caps to cover the ends of brackets. Delivery quicker than advised."

4 Star

Good delivery time in spite of current climate

"Good quality and timely delivery. Fixing brackets were different to those shown in the fixing instructions, but still easy to fit."

5 Star

Excellent service and great blinds!

Excellent service and great blinds!

4 Star

They look great

"They look great, fit perfectly, and are easy to install. I didn’t get a swatch beforehand to get a sense of the material...

5 Star

Very fast delivery considering the…

Very fast delivery considering the current climate. Operates very well and it fits perfectly from the measurement I gave...

5 Star

Great roller blind

"I ordered a roller blind for the bedroom. The information online from measuring, ordering and fitting was very clear and...

5 Star

Excellent service from web blinds

Excellent service from web blinds . Placed my order no problem only waited a week for my order to arrive . Amazing with...

5 Star

Great quality blinds and quick service!

Great quality blinds and quick service!

5 Star

Good Quality

"Good Quality, Good Price"

5 Star

Recommended

"Fast, efficient service from ordering to delivery. Top quality products!"

5 Star

"Ordering was easy on line

delivered…","Ordering was easy on line,delivered earlier than they said,and it looks great."

5 Star

Great service and fast delivery

"Great service and fast delivery, would highly recommend :0)"

5 Star

Just as it said in there ad

Just as it said in there ad. First classs service from beginning to end.

5 Star

Fantastic service

Fantastic service. My Roman blind came within 1 week and is beautiful.

5 Star

Have bought many times from Web-blinds

"Have bought many times from Web-blinds, love the products and the speed they arrive, very easy to install we have normal...

3 Star

I always use Web blinds but not sure I…

"I always use Web blinds but not sure I will next time as there were a few things I didnt really like this time. The material...

5 Star

amazing quality and service

"Quick delivery of chosen fabric samples , Kept informed regarding expected delivery date and despatch . Amazed at the quality...

5 Star

Great blinds

"Great blinds, arrived promply and fitted perfectly."

5 Star

Perfect blinds

"I was looking for a blind for my house for weeks looking on the high street and I could not find anything I liked and I...

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