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Our privacy policy


Taking care of your personal information is as important to us as it is to you. That’s why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Web-Blinds and its affiliate sites.


Personal Data That We Collect

Web-Blinds collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Web-Blinds uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Web-Blinds. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

Web-Blinds will only send you marketing emails that are most likely to be of interest to you based upon the data we have obtained. This is permitted under the data privacy law as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Web-Blinds and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It’s your right under the UK Data Protection Act to ask for a copy of your information.

We’ll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@web-blinds.com


Or write to:

The Data Protection Officer
Web-Blinds
1 Longwall Avenue
Nottingham
NG2 1NA

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.

Of course, you can only request information regarding yourself and no other person.

5 Star

Excellent service.The blinds were well…

Excellent service.The blinds were well made and fitting them was very straightforward.

5 Star

Excellent service and excellent quality…

Excellent service and excellent quality blinds definitely will be buying more.

5 Star

Great service

Great service. Fast delivery and excellent quality as usual

5 Star

First time iv ordered blinds on line

"First time iv ordered blinds on line, the service was great and the blinds fitted perfectly, will definitely be ordering again."

5 Star

amazing

excellent product very good quality blind will definetly shop with again very quick dispatch

5 Star

Good quality and reasonable price will…

Good quality and reasonable price will definitely recommend.

4 Star

The Venetian blinds arrived in good…

The Venetian blinds arrived in good time. They were easy to fit and the colour is fantastic. The price was very competitive.

5 Star

Prompt delivery all fitted ok neat tidy

Prompt delivery all fitted ok neat tidy

5 Star

Easy to put up and exactly the size…

Easy to put up and exactly the size ordered

4 Star

Vertical blind pleasure - almost.

"Delivery took only a moderate amount of time from ordering. The packaging was excellent, very robust on the outside and...

5 Star

Thank you Web Blinds.

Thank you Web Blinds. My blinds arrived in good time and look great.

5 Star

Quality product and service

Fast efficient service.Excellent quality blinds easy to assemble .

5 Star

Excellent quality and exactly I…

Excellent quality and exactly I imagined the blinds to be. I've used Web Blinds for 4 years and they never disappoint.

5 Star

Easy to order and fast delivery and…

Easy to order and fast delivery and much cheaper than other places won’t be buying blinds from anywhere else

5 Star

Top class start to finish.

Top class start to finish.

5 Star

Happy customer

I have order 3 blinds now and all of them are brilliant and easy to put up!! I did them myself. One tip: don’t adjust measurements they do it for you.

4 Star

Blinds good-fittings not so

The blinds themselves (1 roller 1 vertical) were excellent but the fittings were a disappointment. For 1 blind there were...

5 Star

Everything is easy!

"Easy ordering system, their website is a breeze to use. Lots of instructions on how to measure your windows, great samples...

5 Star

Easy to order and fast delivery

"Easy to order and fast delivery, these are the third lot we’ve had for various rooms."

4 Star

Great value for money and delivered…

Great value for money and delivered really quickly. Would use again and recommend!

5 Star

Great value and quality

"Great value and quality, recommended"

5 Star

Very impressed

"Can only fault our experience in one area, and that was a strange problem with the address label leading to a nonsense address...

5 Star

Excellent blinds quick delivery

Excellent blinds quick delivery

5 Star

Great quality and price

Third time we've used - always great value and quality!

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